They attack the customers by throwing cookie dough balls at them. To defeat Cookie Doughmen, customers can either attack them normally or knock their dough balls right back at them. The badge "Batter Up" can be earned by defeating 30 Cookie Doughmen by hitting their own dough balls back at them as Pinch Hitwell.
Until recently, Cookie Doughmen were considered imaginary creatures, thought-up to keep young Scoopians from venturing into Cookie Cavern. However, Radley Madish was surprised to find a small army of Cookie Doughmen living deep within the network of caves. He quickly enlisted them to fend off any intruders who would venture into the depths of the caverns. They are known to use tightly packed cookie dough balls to hurl at any oncoming outsiders.
- They can be seen as targets in the Cool Shot minigame.
- In Papa's Cheeseria, Papa's Sushiria, and Papa's Scooperia, during the New Year holiday, a Cookie Doughman made out of snow can be seen in the vicinity of the restaurant.